ChatGPT can be used to power chatbots or virtual assistants, allowing businesses to provide personalized and interactive customer support. These language models can understand and respond to customer queries, provide product recommendations, assist with order tracking, and offer relevant information, creating a more engaging and satisfying customer experience.
Michael Berberich, Senior Director, Content Strategy and Marketing Futures at the ANA, sat down with R3 Senior Consultant Craig Stein, to talk all things AI. They are joined by ChatGPT in this two part interview.
Click here to listen to Episode 1
Michael and Craig discuss the affect AI is having and will have on media, data, and more.
Click here to listen to Episode 2
Michael and Craig discuss the real threats AI poses to the industry and larger world, and what we believe AI will never be capable of.
