Client Objectives
Samsung wanted to realize greater effectiveness and efficiency through its digital operations and ensure its tech stack met industry gold standards. The company wanted to identify overlaps, gaps, and opportunities across markets, and have a go-forward strategy and best practices for success.
Results
R3 delivered a roadmap to Samsung that helped the company realize greater effectiveness and efficiency through its digital operations. The roadmap provided a new cadence and practice for ongoing evaluation.
R3 PROCESS
Assessment – Evaluated current tech stack solutions for effectiveness and transparency.
Audit – Developed and conducted a customized audit across 8 key functional areas, 65 parent companies and 113 solutions for 10 markets.
Customized Methodology – Developed a customized scoring and evaluation methodology.
Solution – Prioritized solutions into 3 strategic layers for future evaluation: Core, Extension, and Innovation solutions.
