Consultancy’s latest study shows marketers and clients want much more digital capability from their PR firms than ever before.

The clarion call for digital skills in China’s PR industry is louder than it has ever been, according to a new report from R3.

In its fourth ‘China PR and Social AgencyScope’ study, R3 found that demand for digital skills from PR agencies has skyrocketed. In the previous study in 2015, just 3.5 percent of surveyed marketers said ‘digital capabilities’ were a very important factor in choosing a PR agency; that leapt to 59 percent in this latest report.

Sabrina Lee, Managing Director, China

“We’ve never seen digital capabilities so high up in the list of important factors for selecting a PR agency,” said Sabrina Lee, managing director of R3 China. “It just shows that the massive shift in the marketing and advertising world has not passed over the PR discipline.”

To that end, 43 percent of respondents said they still choose to work with separate PR and digital agencies, so as to get the best of both disciplines. Almost two-thirds said PR agencies should be focusing on beefing up their digital capabilities.

R3 interviewed more than 150 marketers and corporate communications leaders, accounting for more than 230 PR agency relationships. Of those, 72 percent said they were happy with their PR agency, but 33 percent would consider a pitch, citing a lack of creativity as their primary reason.

Lee said 22 percent of marketers classed ‘innovative ideas and effective creative’ as very important in agency selection.

“Marketers believe that the more advanced a PR agency is in breakthrough creativity and providing the right content to the target audience, the more competitive they are during the agency selection,” she added.

In terms of PR agency perception in China, R3 found that Ogilvy PR and BlueFocus’ BlueDigital continued to top the charts.

“It is interesting to see how each of these agencies are reaping the rewards of their long-term growth strategies in China,” said Lee. “The fact that they have been able to remain at the top of marketers’ perceptions for five years means that their efforts are paying off.”

Source: Campaign Asia-Pacific